After Christmas Return Policies – Target, Walmart & More

December 26, 2012

One of the busiest times for retailers happens after Christmas when unwanted or broken gifts are brought back to be returned. I’ll tell you, I have spent too much time in return lines over the years, so I try to wait a week or so before I make the trek back to the store to make a return. BUT, there are always good sales after Christmas, so it is sort of a catch 22.

The best way to make the return trip back to the store is to follow some easy steps before stepping foot into the store. Here are a few…

Return Policies by Store

  • Target: 90 days, but most electronics are 30 days, counting from Christmas Day.
  • Walmart: 90 days, except electronics (15 days) and some machinery (30 days).
  • Best Buy: Jan. 24 for most purchases after Nov. 3.
  • Kohl’s: No deadline.
  • Macy’s: Furniture within three days; mattresses within 60. No deadline otherwise.
  • Sears: 90/60/30 days depending on item. Jan. 24 for 30/60-day items. Report damage within 72 hours or refund can be rejected.
  • Office Max: 30 days, but items no longer stocked are excluded.

Source: ConsumerWorld.org

Avoiding unhappy moments with a return:

  • Keep all receipts. Write latest return date on the back.
  • Expect a store credit or exchange. Few will offer cash.
  • Be sure all UPC bar codes are still on the box. Missing codes indicate fraud.
  • Be wary of online returns. Get an authorization number before shipping items back.
  • Keep all original packing. A missing manual can mean rejection.
  • Wait until after the holidays to avoid crowded return lines.

Source: Consumer Reports

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